Request triage
Classify maintenance and service requests, identify urgency, and collect missing information automatically.
Industry Solutions / Property & Facilities Management
Turn every request into a resolved work order.
We build internal products that connect tenant and client requests to approvals, vendor dispatch, completion evidence, owner reporting, and billing.
From service request to owner-ready reporting
- 01Request triage
- 02Vendor dispatch
- 03Approval routing
- 04Completion & reporting
Where work gets stuck
Critical workflows deserve more than another generic tool.
We begin with the operating reality, then design the product around the people, decisions, rules, and evidence already in the work.
Vendor dispatch
Match the right approved vendor or field team based on scope, location, availability, and service level.
Approval routing
Apply property, owner, and spend rules before work begins—without losing the request in an inbox.
Completion & reporting
Capture photos, notes, invoices, and status so owners and clients receive a complete record.
What we can build
One internal product, assembled around your operation.
Not a standard product you have to work around. A focused operating layer that can connect the tools and data you already use.
Built withPresidents, COOs, and portfolio operations leaders
Resident and client intake
A simple front door for requests across email, forms, text, and phone notes.
Work-order orchestrator
Assignment, approvals, reminders, escalations, and audit history in one workflow.
Vendor workspace
Clear scopes, scheduling, documentation, and invoice readiness for every job.
Portfolio brief
Occupancy, collections, maintenance, compliance, and exceptions summarized for leadership.
Evidence, not promises
AI can create measurable leverage when the workflow fits.
These are study results, not forecasts for your business. We use them to establish plausibility, then model your ROI from your own volume, time, labor cost, error rate, and throughput.
more issues resolved per hour
Average result in a real-world deployment across 5,179 customer-support agents; less-experienced workers saw gains up to 34%.
NBER field study ↗faster on suitable tasks
A Harvard/BCG field experiment also found more than 40% higher quality on knowledge-work tasks inside the AI capability frontier.
Harvard Business School / BCG ↗higher labor productivity
Average firm-level effect in a 2026 BIS/EIB study of more than 12,000 non-financial firms adopting AI with complementary investment.
BIS / EIB study ↗The scorecard
Measure the product against operating outcomes.
- Faster response and resolution
- Less coordinator follow-up
- Cleaner owner and client reporting
More Industry Solutions
Built for other operationally complex teams.
Start small. Prove value. Expand.
Show us one expensive workflow.
We’ll show you the internal AI product that can simplify it.
Start the conversation →