Request triage
Classify maintenance and service requests, identify urgency, and collect missing information automatically.
Industry Solutions / Property & Facilities Management
Turn every request into a resolved work order.
We build internal products that connect tenant and client requests to approvals, vendor dispatch, completion evidence, owner reporting, and billing.
From service request to owner-ready reporting
- 01Request triage
- 02Vendor dispatch
- 03Approval routing
- 04Completion & reporting
- 05Route optimization & field scheduling
- 06Service & retention management
Where work gets stuck
Critical workflows deserve more than another generic tool.
We begin with the operating reality, then design the product around the people, decisions, rules, and evidence already in the work.
Vendor dispatch
Match the right approved vendor or field team based on scope, location, availability, and service level.
Approval routing
Apply property, owner, and spend rules before work begins—without losing the request in an inbox.
Completion & reporting
Capture photos, notes, invoices, and status so owners and clients receive a complete record.
Route optimization & field scheduling
AI-driven scheduling and routing for field service teams — reduce drive time, increase stops per day, and automate service reminders.
Service & retention management
Track service contracts, automate renewal reminders, and manage treatment schedules with field reporting and customer follow-up.
What we can build
One internal product, assembled around your operation.
Not a standard product you have to work around. A focused operating layer that can connect the tools and data you already use.
Built withPresidents, COOs, VP of Operations, and portfolio operations leaders
Resident and client intake
A simple front door for requests across email, forms, text, and phone notes.
Work-order orchestrator
Assignment, approvals, reminders, escalations, and audit history in one workflow.
Vendor workspace
Clear scopes, scheduling, documentation, and invoice readiness for every job.
Portfolio brief
Occupancy, collections, maintenance, compliance, and exceptions summarized for leadership.
Field service scheduler
AI-driven route optimization and scheduling for field teams with automated reminders and real-time status tracking.
Service contract manager
Track service agreements, renewal dates, treatment schedules, and customer retention across all service lines.
Evidence, not promises
Measurable impact for Property & Facilities.
These are deployment results and study findings, not forecasts for your business. We use them to establish plausibility, then model your ROI from your own volume, time, labor cost, error rate, and throughput.
faster request resolution
Automated triage, vendor matching, and approval routing eliminate inbox bottlenecks.
Evergence deploymentsannual admin savings
Reduced manual coordination across portfolios of 500+ units.
Evergence deploymentsreduction in vendor disputes
Complete documentation capture before work begins prevents invoice conflicts.
Industry benchmarkfaster owner reporting
Auto-assembled completion reports with photos, notes, and invoices.
Evergence deploymentsThe scorecard
Measure the product against operating outcomes.
- Faster response and resolution
- Less coordinator follow-up
- Cleaner owner and client reporting
More Industry Solutions
Built for other operationally complex teams.
Start small. Prove value. Expand.
Show us one expensive workflow.
We’ll show you the internal AI product that can simplify it.
Start the conversation →