Clienteling & personalization
Unify CRM, purchase history, browsing behavior, and stylist notes into a 360-degree client profile that powers personalized recommendations, proactive outreach, and VIP treatment across every touchpoint.
Industry Solutions / Retail
Turn every store, channel, and customer interaction into intelligence.
We build internal AI products for retailers — from luxury fashion houses to omnichannel specialty brands. Unify inventory, customer, POS, e-commerce, and merchandising data into one operating workflow that personalizes experiences, optimizes assortments, and protects margin across every channel.
From product to purchase to loyalty
- 01Clienteling & personalization
- 02Assortment intelligence
- 03Inventory & allocation
- 04Price & margin optimization
- 05Visual merchandising
- 06Returns & loss prevention
Where work gets stuck
Critical workflows deserve more than another generic tool.
We begin with the operating reality, then design the product around the people, decisions, rules, and evidence already in the work.
Assortment intelligence
Analyze sell-through rates, regional preferences, trend signals, and competitive data to optimize buy decisions and SKU allocation by store and channel — reducing markdowns and stockouts simultaneously.
Inventory & allocation
Connect real-time inventory across stores, warehouses, and e-commerce to optimize transfers, prevent stockouts on high-demand items, and reduce excess inventory on slow movers.
Price & margin optimization
Monitor competitor pricing, demand signals, and inventory levels to recommend optimal price points by SKU, channel, and region — protecting margin without sacrificing sell-through.
Visual merchandising
Analyze store layout, product placement, and traffic patterns to optimize visual displays and product positioning for maximum conversion and average order value.
Returns & loss prevention
Identify return patterns, fraud signals, and shrinkage hotspots using AI analysis of transaction data, return rates, and inventory discrepancies by store, associate, and product category.
What we can build
One internal product, assembled around your operation.
Not a standard product you have to work around. A focused operating layer that can connect the tools and data you already use.
Built withCIOs, CDOs, VP of Retail Operations, VP of Merchandising, VP of E-commerce, and digital transformation leaders
Clienteling agent
AI-powered client profiles with purchase history, preferences, sizing, and styling notes — accessible to sales associates in-store and online for personalized service.
Assortment planner
Data-driven buy recommendations by store, channel, and season based on historical sell-through, trend analysis, and regional preference patterns.
Inventory command center
Real-time view of stock across all locations and channels with AI-driven transfer recommendations and reorder alerts.
Price optimization engine
Dynamic pricing recommendations by SKU, channel, and region that balance margin protection with competitive positioning and sell-through targets.
Store performance dashboard
Per-store metrics covering conversion, AOV, sell-through, markdown rate, and associate performance with anomaly detection and benchmarking.
Returns intelligence
Pattern detection across return reasons, categories, stores, and customers to identify quality issues, sizing problems, fraud, and process improvements.
Evidence, not promises
Measurable impact for Retail.
These are deployment results and study findings, not forecasts for your business. We use them to establish plausibility, then model your ROI from your own volume, time, labor cost, error rate, and throughput.
increase in full-price sell-through
Assortment intelligence and price optimization reduce markdowns and stockouts across luxury fashion and specialty retail.
McKinsey retail report ↗annual margin improvement
Dynamic pricing and inventory optimization at mid-market retail scale across stores and e-commerce.
Evergence deploymentsreduction in stockouts
Real-time inventory visibility and AI-driven transfer recommendations across stores and channels.
BCG retail study ↗increase in clienteling conversion
AI-powered client profiles and personalized outreach drive repeat purchases and higher AOV in luxury fashion.
Evergence deploymentsThe scorecard
Measure the product against operating outcomes.
- Higher full-price sell-through
- Fewer stockouts and markdowns
- Personalized client experiences at scale
- Data-driven merchandising decisions
More Industry Solutions
Built for other operationally complex teams.
Start small. Prove value. Expand.
Show us one expensive workflow.
We’ll show you the internal AI product that can simplify it.
Start the conversation →